Why am I not shown my Draft message?
If you're not being shown your draft message straight away after using Affixa, it's typically because one of three things:
- You haven't configured Affixa to do this for you. By default, Affixa will not automatically show you your draft message.
- There's an issue with your web browser.
- Gmail or Yahoo is not cooperating.
Configuring Affixa to Show Your Draft Message
On the screen where you configured your username and password, make sure you choose to launch Gmail or Yahoo after creating your draft message:
Issue with your Web Browser
| Browser |
Version |
Comments |
| Internet Explorer |
7 & 8 |
If you have "Protected Mode" turned on (which it is by default in Vista and Windows 7), you will need to add Gmail or Yahoo to your trusted sites.
Instructions |
| Mozilla Firefox |
2 & 3 |
First, close all open instances of Firefox and then start Firefox again.
Make sure you have the RCBN Firefox extension installed and enabled.
This extension is not available from the Mozilla web site, but is installed automatically by Affixa.
|
| Other Browsers |
All |
Not Currently Supported |
Gmail or Yahoo not cooperating
Very occasionally, Gmail or Google Apps Mail will insist on taking you to your inbox as opposed to your draft message. This is not a problem with Affixa but a temperamental quirk of Gmail. Sorry, there's nothing we can do to fix this.
Yahoo doesn't currently allow third parties to link directly to a draft message; only to the Drafts folder.
Adding Gmail or Yahoo to your Trusted Sites in Internet Explorer
- First, choose the "Internet Options" item in Internet Explorer's "Tools" menu.
- Choose the Security tab.
- Click on the "Trusted Sites" icon.
- Click the "Sites" button.
- Enter *.google.com or *.yahoo.com into the textbox, depending upon whether you're a Gmail/Google Apps Mail or Yahoo Mail user.
- Click "Add".
- Ensure the "Require server verification" option is unticked at the bottom of the window.
- Click "OK" or "Close" to close the sites list window.
- Click "OK" to close the Internet Options window.